FAQ (Frequently Asked Questions)
We accept the following payment methods: PayPal
We do not accept returns or exchanges for customized and intimate products unless there is a significant defect with the product. For detailed Return Policies.
Shipping time depends on the buyer's country and region, as well as the production time and quantity of the product. For more details, please click shipping policy.
Once the goods are shipped and a logistics tracking number is generated, we will provide the tracking number to you for you to check on the corresponding logistics website.
If you need to change your order after placing it, please contact us immediately. Once your order has been shipped, we will not be able to make any changes.
Each product page will have a standard size chart that includes size recommendations for the product. However, everyone's body is different, so if you need a special size, please measure yourself according to our size measurement method and send us the measurements(how to measure your body size correctly).
Yes, Customization is welcome. If you have you own design, please contact us for more details and we can make sample for you.
The checkout price on our website is the final price, no taxes.
Yes, you can. As a manufacturer, we can produce any product you can imagine or need, but this may require additional model making and sampling costs.